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Help Center / Pricing & credits

Change or cancel your plan

Last updated October 26, 2026

Upgrade your plan

While online payment is being prepared, we take requests and a team member opens the plan for you.

  1. Click the button for the plan you want on Pricing, or open Request a plan upgrade.
  2. Tell us your company and how you'll use ALINK3D. We'll review it and get back to you.

Downgrade or cancel

Let us know through Contact. When you move to a lower plan, the following changes. Your projects and files are not deleted.

What changesHow
Number of projectsBeyond the new plan's limit (Free 3, Creator 25, Pro 100), only your most recently modified projects up to the limit can be edited, and the rest become read-only
Share linksLinks that use settings not available on the new plan (password, members only) show "This link can't be opened right now"
Website embedsBelow Pro, embedded viewers are replaced with a notice
Monthly creditsGranted according to the new plan

Deleting your account

You can't delete your account while on a paid plan. First ask us to cancel and move to Free, then delete your account in Account settings. For what happens to your data afterward, see Retention and deletion of uploaded files.

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